Yes, we are fully licensed and insured. We maintain all required licenses and comprehensive insurance coverage to protect both our team and your property throughout every project. This ensures you're working with a legitimate, professional contractor who meets industry standards and regulatory requirements.

During your consultation, we're happy to provide proof of licensing and insurance. Working with licensed and insured contractors protects you from liability and ensures the work meets local building codes and standards.

Our team brings extensive experience across a wide range of concrete projects, from residential driveways and patios to large-scale commercial installations. We've successfully completed thousands of projects and have been recognized with multiple industry awards for excellence in concrete installation and customer service.

Our award-winning track record demonstrates our commitment to quality workmanship and customer satisfaction. We've earned recognition for our innovative techniques, superior material specifications, and exceptional project outcomes. This experience and recognition means you're working with a proven leader in the concrete industry.

Absolutely. We maintain an extensive portfolio of completed projects and can provide customer reviews and testimonials. What sets us apart is our willingness to go further—we can set up appointments for you to meet past clients and visit completed projects in person.

This hands-on approach allows you to see our work quality firsthand, speak directly with satisfied customers, and get a real sense of what to expect from your project. We believe in transparency and confidence, and there's no better way to demonstrate our capabilities than by showing you actual results and connecting you with people who've worked with us.

We believe in complete transparency in our estimates. We fully label what's included and what's not, helping you understand every aspect of your project and make informed decisions throughout the process. Our detailed estimates clearly break down materials, labor, site preparation, finishing work, and any additional services.

This approach eliminates surprises and ensures you know exactly what you're paying for. If there are optional upgrades or services not included in the base estimate, we'll clearly explain those as well. Our goal is to provide clarity and help you understand the full scope of your project from the beginning.

We handle all removal and disposal of old concrete as part of our service. What makes us different is our commitment to environmental responsibility—we recycle the old concrete that we remove and dispose of, rather than sending it to landfills.

This recycling process reduces environmental impact and supports sustainable construction practices. The removed concrete is processed and can be reused in various applications, contributing to a more sustainable approach to concrete installation and removal.

Permit requirements depend on your specific project, city, and location. In many cases, HOA approval is the only requirement needed, rather than city permits. We're familiar with permit requirements across different jurisdictions and can guide you through the process.

If permits are required, we can pull permits for you. We'll discuss permit requirements during your consultation and handle the paperwork to make the process as smooth as possible for you, ensuring all necessary approvals are obtained before work begins.

Unlike most concrete companies that require deposits upfront, we offer zero-deposit payment options. Depending on your project size, we'll determine whether pay-on-completion or progress payments work best—but regardless of project size, there's zero deposit required.

This payment structure builds trust and demonstrates our confidence in delivering quality work. You pay when you're satisfied with the finished project, not before. Your Project Manager will clearly explain the payment terms during your consultation, ensuring you understand the payment schedule before work begins.

We can start projects as soon as one week, depending on project timing and circumstances. Our scheduling depends on factors such as project size, complexity, weather conditions, and current workload.

During your consultation, we'll discuss scheduling options and provide a realistic timeline for when we can begin your project. We work efficiently to accommodate your timeline while ensuring we have adequate time to complete your installation to our quality standards.

Project duration typically ranges from 1-3 days depending on the size and complexity of your specific project. A simple residential driveway or patio may take 1-2 days, while larger or more complex installations may require 2-3 days.

We'll provide a detailed timeline during your estimate, including site preparation, concrete placement, finishing work, and cleanup. Weather conditions can affect timelines, and we'll keep you informed of any schedule adjustments throughout the project.

We use 4,000 PSI concrete with fiber reinforcement as our standard specification. This provides excellent strength and crack resistance for most applications. For projects requiring additional reinforcement, we also offer package options with rebar.

During your consultation, we'll discuss your specific project requirements and recommend the appropriate reinforcement based on your needs, soil conditions, and expected loads. Our standard fiber-reinforced mix is suitable for most residential and commercial applications, while rebar options are available for projects requiring maximum structural integrity.

We don't offer warranties because concrete naturally cracks over time due to factors beyond our control such as ground settling, temperature changes, and environmental conditions. Many contractors who offer warranties end up getting sued and defamed online for not actually honoring them, which creates frustration for both parties.

Instead of offering warranties that can't be reliably honored, we believe in solid installation practices and quality workmanship. You're not paying the same price for less with a "warranty"—you're getting superior installation quality, premium materials, and professional service. We stand behind our work through our commitment to proper installation techniques, quality materials, and ongoing support, rather than promises we can't guarantee.

We use 4,000 PSI concrete with fiber reinforcement as our standard mix. This stronger mix provides enhanced durability and crack resistance compared to typical 2,500-3,000 PSI residential mixes. The fiber reinforcement adds tensile strength and helps control cracking.

We also adjust the mix with additives depending on the temperature and conditions of the day. This may include water stabilizers, retardants to slow curing in hot weather, or plasticizers to improve workability. These adjustments ensure optimal concrete performance regardless of weather conditions, resulting in better finished results and long-term durability.

Concrete care recommendations depend on what type of installation you've had done. For standard concrete surfaces, regular cleaning with mild detergent and water helps maintain appearance. For sealed or decorative concrete, periodic resealing may be recommended.

Your Project Manager will provide specific care instructions tailored to your installation type during your project completion review. This includes information about curing timelines, when you can use the surface, maintenance schedules, and any special care requirements based on your specific project.

Visible aggregate or "rocks" appearing on the surface after pouring is typically related to improper bull floating during the finishing process. This is strictly a cosmetic issue and doesn't affect the structural integrity or performance of the concrete.

Proper bull floating brings the "cream" (fine particles) to the surface and creates a smooth finish. When this step isn't performed correctly, aggregate can become visible. While this is cosmetic only, our crews are trained in proper finishing techniques to minimize this occurrence and achieve smooth, uniform surfaces.